If during the ordering process you have any questions, please call us at 877-921-1531. Our sales staff will address any questions you might have. It is the customer’s responsibility to order the correct part. However, we do understand that mistakes happen. For this reason, we allow customers to return items purchased from Ultimate Truck within 30 days. WE CANNOT ACCEPT RETURNS ON CUSTOM ORDERED ITEMS. No returns will be accepted without a Return Authorization Number (RA#). Please call us at 877-921-1531 to receive an RA#. Customers are responsible for the shipping charges to get the item(s) back to Ultimate Truck or Product Manufacturer. For returns on itmes that ship either truck freight or oversized shipping, the customer will be charged the original shipping charge, plus the shipping charge to send the product back. Items must be returned in the original unopened packaging. We cannot accept any returned item that is not in its original packaging, or any item that has been installed. A restock/re-box fee of 35% will be charged if carton has been open, altered, or made otherwise unusable/unsellable. Ultimate Truck will not reimburse the customer for labor charges or installation fees. Nor will Ultimate Truck reimburse for any damages incurred during installation or use of product. If the item is defective or freight damaged, Ultimate Truck will work with you the Customer, and the Manufacturer to expedite a new replacement part. Ultimate Truck will not accept any product that appears to have been used unless there is a valid warranty issue as defined by the Manufacturers' warranty policy. All returns are subject to inspection. Any part that, in our opinion, shows evidence of being used or installed and/or subjected to improper handling, packaging, or shipping will not be eligible for exchange, refund, or warranty consideration. We reserve the right to charge a restocking fee or refused any exceptions.

Your form of payment will be credited after Ultimate Truck has received and processed your returned item through our return procedure. Credit card companies vary on the time it takes for credit to appear on their customers' records. Please allow one to two billing cycles for the refund to appear on your statement.

What Else Do I Need To Know?
  1. Customers are responsible for the shipping charge to get the item(s) back to ultimatetruck.com.

  2. For returns on Items that ship either truck freight or oversized shipping, the customer will be charged the original shipping charge, plus the shipping charge to send the product back and a 35% restock fee. If the item is defective, Ultimate Truck will cover the shipping charges and waive the restock fee.

  3. Ultimate Truck will not reimburse the customer for labor charges or installation fees. Nor will Ultimate Truck reimburse for any damages incurred during installation or use of product.

  4. The customer must return the item in the original packaging and in original, unused condition. We cannot accept any returned item that is not in its original packaging, or any item that has been installed.

  5. Please call us at (877) 921-1531 to receive a Return Authorization Number (RA#). No returns will be accepted without a RA#. If the product is not defective, you will be responsible for the shipping fee back to Ultimate Truck.

  6. You can return unused items sold by Ultimate Truck for 30 days from the receipt of shipment. All items must be in new condition and in the unopened original box. If the box has been opened, a restock fee of 35% will be charged.

  7. Your form of payment will be credited for the price of the item and any taxes. Your credit will appear after Ultimate Truck has received and processed your returned item through our return procedure.

  8. Credit card companies vary on the time it takes for credit to appear on their customers' records. Please allow one to two billing cycles for the refund to appear on your statement.


  • The following items are non returnable
    • Power Slot Cryo Slotted Brake Rotors
    • All products from Covercraft
    • All products from Coverking
    • All products from Cal Trend
    • All Stampede Camo products
    • All Stampede Clear products
    • All Truxedo custom-colored tonneau covers