What is your return/exchange policy?

Please see our Returns Policy page for full details, bur briefly we will accept returns within 30 days of your purchase, however we do require you contact Ultimate Truck for a Return Authorization# prior to returning any item. You are responsible for any shipping charges to return an item to Ultimate Truck.

When in doubt, please call us at 877-921-1531, or email us at with any questions regarding product returns.

How do I return a product?

Please contact us at 877-921-1531 prior to returning any product. Depending on the product, we may have you return it to our main warehouse, or to the manufacturer.

Do you offer express/expedited shipping?

We do offer expedited shipping options when available. Please call us at 877-921-1531 so we can give you a Next Day or 2nd Day shipping quote. Expedited shipping options may not be available for all Ultimate Truck products.

Do you ship outside the US?

We do not normally ship products outside the US, but we are pursuing international shipping services, so please contact us if you are interested in having an item shipped to you.

Due to our proximity to the Canadian border, we can often make shipping arrangements for Canadian customers. If shipping to a US address near a border crossing is an available option for you, we can easily process your order.

Do you keep inventory on hand?

Our Spokane warehouse is full to the brim with inventory from most of our major lines. We try to ship orders directly from our warehouse, however we will ship directly from the manufacturer if the product will get to you more quickly. Since we have the ability to ship direct, and ship from the manufacturer, you will never see us list an item as out of stock!

Do you price match?

Ultimate Truck has a low price guarantee in that if you see a competitor's price that is lower than ours, we will try and match their delivered price, guaranteed!

How to get the lowest price:

1. Call one of our sales staff at 877-921-1531.
2. If you place your order on-line, in the comments section of the order check out process, please make a comment about the price match and provide a URL to the site. We will address the price match before we charge your credit card.

Terms and conditions

Ultimate Truck reserves the right to not honor price matches. Price match is the selling price of the identical product and any taxes, shipping or handling charges. Essentially the price match is the delivered price to your door from the competitor's site. We will not honor price matches from auction sites, rebates, liquidations or membership club stores.

How quickly will you process my order?

We strive to process your order the same day we receive it, depending on the time you submit your order. Orders placed on weekends or holidays may not be processed until the next business day. You will receive an Order Confirmation email from Ultimate Truck shortly after you place your order. If you do not, please notify us to make sure your order submitted correctly.

When will my order ship?

Most orders ship within 1 – 3 days, however some orders may take longer. To help speed up shipping times to you, we will often ship products from the closest warehouse. Some products will always ship from our Spokane warehouse, while some may ship directly from the manufacturer. Depending on product availability, your order may take longer to ship. If we are aware of product delays, we will contact you immediately. Once your order ships, we will provide you with a tracking number for your order.

Do you have any other brands or products available?

We are constantly updating our listed products and manufacturers. As an online retailer and wholesale distributor, we have access to hundreds of product lines. We try to offer our most popular products on our site, and if you do not see your favorite brand, or desired product on our site, it does not mean we can’t get it. Please contact us at 877-921-1531 if a product you want is missing from our site.

Do you have a retail store?

We do have a retail store location at 15 N Argonne Rd, Spokane Valley, WA 99212. In our showroom, we stock a wide selection of our most popular products, including a large inventory of WeatherTech floor liners and Truxedo tonneau covers. At Ultimate Truck, we install every product we sell, so feel free to contact us to schedule an installation appointment. For your convenience, we also offer in-store pickup for your online order, and with in-store pickup additional discounts may apply!

Our store is open Monday - Friday: 8 AM – 5 PM (PST), and Saturday: 9 AM – Noon (PST). We are closed on all major US holidays.